How Tristan & Associates Gets Massive ROI | Weekly Chime's
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How Tristan & Associates Gets Massive ROI

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On today’s episode, we’re sitting down with Mark Rader and Zach Neeley, realtors from Tristan & Associates, to talk about how they use Chime to increase their business ROI.

For Mark, as soon as a lead comes in through Chime, they can see all the properties that a lead views. Throughout the process, Mark stays in touch with the lead, which is essential for competitive areas like California.

Zach, on the other hand, has online leads first fill out a little survey with their information. The first phone call with leads does not involve anything about buying or selling; instead, it is about establishing trust and rapport with the lead. Their initial goal is to look at the demand in the property market where the lead wants to buy.

Another important thing they keep in mind in the early stages is ensuring that the lead has all the vital information available. This is what allows them to close deals faster. By giving the lead thorough information on available listings,, Zach and Mark ensure that the potential client can make an informed decision without wasting anyone’s time.

When talking with a lead who’s still searching for property, this is one of the essential things to remember: you want to know what they want and their financial limitations, so you can give them information on listings that fit in those two categories.

For example, Zach just got a client who did not have pre-approval, and this was a crucial piece of information. Knowing that the client was not yet pre-approved, Zach could refer the client to a lender and massively accelerate the whole buying process.

Being a real estate agent is mainly about efficiency. By ensuring that the client is well-informed on their buying power and the property details from the start, Zach and Mark make it easier for themselves to close a deal, and massively increase their ROI.

This is even easier with Chime because they can add notes on a lead to keep track of how they are doing and what properties leads are interested in. In fact, one lead had been looking at multiple listings for an hour, and this allowed the team to be more able to help the lead get into a position where they can finally go out and buy the home they want.

This 33-minute interview is filled to the brim with real estate agency essentials, and you do not want to miss this episode.

If you want to be just as efficient as Zach and Mark are when it comes to keeping track of leads and their progress, you can get started with a free demo of Chime right here! Let’s increase your business ROI!


Brett Baker has been ranked as on of the Top Agents 250 agents in the Country by Real Trends and the Wall Street Journal. He has since retired from real estate and now volunteers his time and energy on helping agents just like you close more deals and do more business through public speaking and a whole host of webinars. He is a lead generation and conversion expert and has helped tons of agents refine their lead generation and conversion using human factors and his “runway out” conversion process. Brett has used literally every CRM in existence, and is a huge proponent of Chime due to their use of Artificial Intelligence.

Tristan Ahumada teaches and speaks throughout the year at different events, to small groups and larger groups of up to 20,000 people. Tristan teaches how to have a higher lead conversion through long-term follow-up and building deep relationships with clients. He is the creator and co-founder of the largest closed facebook Real Estate group in the United States, Labcoat Agents.

Randy Carroll is a Strategic Partner and Channel Manager at Chime Technologies. Randy has been in the real estate SAAS space since he graduated from Lenoir-Rhyne University with a Broadcast and Electronic degree and a Business minor. Randy loves food, so usually there will be a food related topic in any webinar he’s a part of. He knows how to ask the tough questions, dive in deep to help unpack complicated topics, and find the answers that his viewers are looking for.